Club Teams: Involuntary Cancellation Policy Weather, Facility Closure, COVID-19, Injury, etc.
Deposits are non-refundable for all 3STEP Lacrosse clubs. Individuals registering for a 3STEP Lacrosse club must pay an initial deposit. After the initial deposit, individuals registered with a 3STEP Lacrosse club must keep their account in good standing according to the published payment policies and schedule. If a season or tournament is involuntarily cancelled, in whole or in part, individuals with an account in good standing or that have paid in full, will be offered a pro-rata credit commensurate to the amount of cancelled programming less the initial deposit. Medical documentation will be required for individuals who cannot attend due to injury or illness. Credits will be processed a minimum of 60 days after cancellation. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the club season is canceled in whole or in part.
Club Teams: Voluntary Cancellation Policy Player Chooses to Withdraw
Deposits are non-refundable for all 3STEP Lacrosse clubs. Individuals registering for a 3STEP Lacrosse club must pay an initial deposit. After the initial deposit, individuals registered with a 3STEP Lacrosse club must keep their account in good standing according to the published payment policies and schedule. If an individual player / customer voluntarily withdraws from a 3STEP Lacrosse club at any point, said player / customer forfeits all monies paid and no credits or refunds will be granted for any reason. 3STEP Lacrosse will not be responsible for any ancillary or related expenses incurred by any individual, family, club or organization if the individual player / customer wishes to withdraw.